Project Management
A project management website made to fit a company's needs.
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Content of this project is limited due to confidentiality restrictions
Overview
The project aimed to develop a custom web application for project management, tailored to the company's specific workflows and needs. Designed to replace third-party solutions that no longer met requirements, the app would support reporting, tracking, and management functions. Additionally, it would be customized for different user roles, ensuring an intuitive and efficient experience for all stakeholders.
Goal
The objective was to develop a custom web app for project management, designed specifically to align with the company's workflows and requirements—addressing gaps that off-the-shelf solutions could no longer meet.​
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Role
UX Designer/Researcher
Tools
Figma, Google Analytics, Google Workspace
Problem Statement
One of the key problems that led to the need for this web app was the fragmentation caused by third-party tools. For example, users had to rely on separate apps just to manage direct reports within their teams, leading to extra work and frustration.
The use of multiple platforms also made adoption more difficult and contributed to overall process inefficiency.
Feedback
We began with user research to uncover pain points and needs across different user roles. Through interviews, surveys, and research tools, we gathered valuable insights to guide our design decisions.
User Journey Improvement & Wireframes
Guided by user feedback and business goals, we prioritized key stakeholder requirements, emphasizing dashboards, relevant information, connected issues, and risk scores. The initial wireframes and journey improvements were centered around these themes.
Throughout multiple review sessions, we presented the designs to stakeholders, gathering feedback and refining them iteratively before the final handover.
For smoother adoption, we worked with an existing platform and a new web platform. While customizing the existing platform to fit user workflows, we're also translating those improvements into the new tool. Additional work has included branding, audits, and integration proposals of internal tools to support the platform's growth.
Overall UI Design
The UI design was developed based on the company's established branding.
Outcomes
The platform is still in development, but the preliminary results have been positive. According to our latest user interviews, satisfaction has increased, and there is strong interest in expanding new functionalities within the platform.
